AIG Hawaii recognizes the importance of respecting the privacy of visitors to our Web site. We want to make sure that you know the steps we take to protect the privacy of the information we collect and, in some cases, disclose.

1. What information do we collect?
   • AIG Hawaii collects only information necessary to underwrite and provide accurate insurance rates, and to maintain and improve customer service and claims handling. We obtain nonpublic personal information about you in your request for a quotation of rates, applications, policy transactions, including claims, and other interactions with us, as well as from consumer reporting agencies, motor vehicle departments, claim history reporting agencies and other third parties. For property insurance, we may send someone to inspect your property and verify information about the value and condition of your property. The information collected may include, for example, your name, address, birth date, phone number, e-mail address, drivers license number, accident/violation history, information about vehicle operators, mortgages, lien/lease holders, vehicle information, credit card information, consumer report information, occupation and whether you own or rent your home. We obtain and use this information only in accordance with state and federal law.
     
     
   • We may also collect information on this Website such as your activity while using our site and information from online collecting devices known as "cookies", IP addresses (the number assigned to your computer when you use the Internet), browser and platform types, domain names, access items, and referral data.
     
     
   • If you are a visitor to our Web site browsing for information, you are not required to provide any personal information to AIG Hawaii in order to access our Web site.
2. How do we use the collected information?
   • The information we gather helps us identify who you are, manage our relationship with you, develop products and services that meet your needs, provide you with accurate rates and provide excellent customer service. We do not sell your information to other companies for any reason.
     
     
   • From time to time, AIG Hawaii may send emails to your email address to confirm your information, provide rate and policy information to you, and update you about our services and products.
3. What information do we disclose?
   • We may disclose information collected on this Web site to our AIG affiliates to provide you with information on new products.
     
     
   • We may disclose information collected on this Web site to our AIG affiliates and unaffiliated third parties for the purpose of servicing customers insurance needs, performing business services for us or as otherwise permitted or required by law. For example, at times we disclose information about our policyholders such as name, address, telephone number, policy number and coverages to service providers for the provision of specific services such as inspections and appraisals after a claim and marketing our insurance products. For purposes of fraud prevention, we also participate in several insurance industry supported databases of reported claims and additional driver information. We may disclose information collected on this Web site to organizations conducting actuarial or research studies and to companies that performs research and marketing services on our behalf. Any personally identifiable medical information about you will not be shared for any purpose other than to administer a claim, or as disclosed to you when the information is collected or to which you consent.
     
     
   • We may disclose information we have collected on this Web site with financial institutions such as banks and other insurance companies with whom we have joint marketing agreements to offer other financial services and/or products.
4. What security procedures are used?
   • AIG Hawaii uses a secure server and security protocol to safeguard the information you provide while utilizing our Web site. We maintain technical and organizational safeguards to protect the confidentiality of nonpublic personal information about our policyholders against (i) unauthorized access or disclosure and (ii) accidental loss, alteration, or destruction. We permit only authorized employees, who are trained in the proper handling of policyholder information, to have access to that information.
     
     
   • We strive to ensure that the companies we use as our business partners support our commitment to privacy protection in their handling of personal data about our policyholders. We require service providers and others to keep your information strictly confidential and to use the information solely on our behalf and as directed by us, and we require them to protect this information as we would. We maintain physical, electronic and procedural safeguards to protect and safeguard your nonpublic personal information.
     
     
   • AIG Hawaii is not responsible for the privacy practices or the content of any other websites that are hyper-linked to or from this website. This privacy policy applies only to information collected on this web site. If you request a quote from an AIG member company whose products or services are featured on this site, or if you buy a product or service from one of these AIG member companies, the privacy policy of that AIG member company will apply to your information.

This Privacy Policy relates only to policyholders who have purchased personal insurance such as private passenger automobile, homeowners, motorcycle and personal umbrella liability insurance. If you have purchased another type of policy from another AIG member company not listed above, please contact that company to receive a copy of the relevant privacy policy.